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This quick guide will identify some of the most popular metrics that you should be measuring, look at ways in which you can measure them, and how to utilize these measures to improve your service delivery.
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This white paper demonstrates how running a responsible business and high levels of performance do not have to work against each other. And it makes a case for why sustainability issues should simply be part of a company’s overall performance management practices.
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Scorecards help you define, monitor and manage your company's critical metrics. By translating tactics and strategies into specific, measurable objectives, scorecards help you link corporate strategy to operations and ensure that your company's goals are consistently defined, understood and communicated.
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Increase revenue. Decrease costs. Reduce development time. Every day you strive to meet these goals. And each business decision you make either enables you to advance toward them - or impedes your progress. Read this paper to learn more.
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This report provides a clear understanding of the capabilities a successful data loss prevention solution must deliver. It also incorporates insight into the capabilities that companies require from their solution.
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Inside, discover how to innovate your existing data governance strategy with the help of an intelligent data catalog. Explore how an intelligent data catalog can help streamline operational compliance with data governance expectations, and decide if an intelligent data catalog is right for your organization's data governance goals.
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This white paper explains why it's important for enterprises to select a self-service business intelligence option that paints a full picture of the business's past, present, and future in order to enable quick and confident decision-making.
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This white paper describes how Telerx, a global contact center outsourcing provider, embrace the methods that modern consumers are utilizing to share their opinions and turned raw data into valuable insight for their clients.
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Access this whitepaper to discover one business process management system that not only provides a scalable future, but dynamically handles workloads throughout many servers during overload situations.
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This whitepaper considers the challenges facing governments in regards to data management and garnering intelligent insights. Read on to see what the future of municipal data management looks like, and what challenges to expect.
