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What is your IT really costing you? Could you be doing more with the technology you have? Could you reduce costs and provide better service to your organization? Read Red Hat's suggestions on "11 Questions Every CIO Should Ask Their IT Manager", and how Red Hat open source solutions can help.
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Customer relationship management (CRM) deployments can be complex and difficult. This white paper provides a checklist of the ten critical success factors for organizations to follow to avoid common pitfalls as they design and deploy their CRM system.
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This whitepaper explains how business people are allowed to directly define how their business rules are being executed with a BRMS; and, perhaps more important, how it facilitates change in an easy, safe and reliable manner.
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The workplace is evolving – is your email application keeping pace? This resource details why the future of email and applications is social and details the many benefits a socially relevant email experience provides.
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This resource explores a remote access technology that lets your end users connect to their work computer from virtually any computer or smartphone in a cost-effective, secure, business oriented manner that your business will approve of.
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As virtualization spreads users across the globe, organizations are seeking solutions to keep their users connected. View this white paper to learn how the virtualization of video is helping make these options more affordable and flexible for businesses today.
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This insightful white paper summarizes research from Forrester regarding current usage trends and perceptions of unified communications among midsize organizations around the world.
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As your mobile enterprise expands and devices grow more robust, security risks increase. With careful preparation, you can use the latest tools and expertise to protect your assets. Read this white paper to learn how to develop an enforceable mobile security policy for your organization.
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Managing your network is no easy task, hence the reason managed service providers (MSPs) exist. In this resource, explore the advantages of outsourcing to an MSP and best practices for finding the right MSP for your organization.
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While moving to an IP phone system will bring great advantages, the more options, features, functions and capabilities that are available, the more decisions the buyer has to make. That makes it crucial to thoroughly understand your needs before you buy. In this guide are seven steps to help in that process.
