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In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...
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This whitepaper takes a look at service virtualization, and how it can speed application development by replicating unavailable components, and improve quality control with multiple scenario testing.
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This case study looks at how Virgin Media developed a set of transparent, efficient, and unified software testing tools to speed development, and increase quality.
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This white paper introduces one company's portfolio of online services, including scalable and security-rich email, web conferencing, and social collaboration, that can help to improve employee responsiveness and effectiveness in support of social business.
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This brief resource introduces a holistic approach to enterprise applications that can help you bridge the gap between the old and the new to deliver the strong, positive experiences that users are looking for.
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This resource analyzes the economic benefits of cloud computing in the ERP and CRM space, and details how embracing the cloud can be a competitive differentiator for SMBs.
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Learn how subscription-based business applications are expected to make an even bigger impact in 2014 and beyond in this informative infographic.
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As federal government programs have dramatically increased in number and complexity, more agencies have turned to project portfolio management (PPM). This helpful white paper provides an overview of the key things federal agency officials need to know about PPM, as well as best practices to follow and pitfalls to avoid with PPM implementation.
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This brief video cuts through some of the confusion surrounding SDS and tells you what to look for – and what to avoid – when choosing an SDS product.
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Read this white paper now to discover how shifts in company culture towards greater and more open communication, flexible work arrangements, and the influx of the Millennial generation will impact your enterprise.
