Push to Talk Services White Papers

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Push to Talk Services White Papers (View All Report Types)

The Future of IT: A Customer First Approach sponsored by BMC Software, Inc. WHITE PAPER: This whitepaper covers a new approach IT has to take in treating its internal users like customers, focusing on and catering to their needs. Posted: 17 Feb 2014 \| Published: 13 Feb 2013 TOPICS: Data Center Design \| Data Center Management \| Data Centers \| IT Management \| IT Management Services \| IT Service Management \| IT Services \| IT Systems

Building Your Business Case for Best-Practice IT Services Delivery sponsored by Oracle Corporation WHITE PAPER: Read this paper for a discussion of TCO components and complexities, as well as cost analysis and business impacts that companies should consider when building a business case. This paper offers tips for assessing the total cost of ownership in delivering best practices through an in-house IT service delivery model. Posted: 29 Mar 2010 \| Published: 15 Jun 2009 TOPICS: CIOs \| IT Management \| IT Managers \| IT Outsourcing Services \| IT Service Management \| IT Services \| TCO

Keep Users Happy by Integrating IT Operations and IT Support sponsored by BMC Software, Inc. WHITE PAPER: This white paper discusses the need to bridge the gap between sides of an IT staff and how it can help a business. Posted: 08 Oct 2013 \| Published: 09 Oct 2012 TOPICS: IT Best Practices \| IT Departments \| IT Governance \| IT Management \| IT Managers \| IT Service Management \| IT Services \| IT Workforce

Dimensional Research - Uncovering the Business Value of IT Service Management sponsored by Hewlett Packard Enterprise WHITE PAPER: The rapidly changing world of IT can be tough to adapt to, especially with further decentralization via the cloud. This white paper highlights IT service management and how it can increase your business efficiency. Posted: 26 Nov 2013 \| Published: 31 Dec 2011 TOPICS: Cloud Computing \| Cloud Management \| IT Service Management \| IT Services \| ROI \| Systems Management \| Systems Management Services

Selling Solutions: How to Use the Pain Chain to Sell Technical Solutions sponsored by ConnectWise WHITE PAPER: This resource explores selling solutions for IT service providers. Learn about what a Pain Chain is, how it works, and how to use it as a successful sales strategy. When used correctly, the Pain Chain becomes a useful tool that can help strengthen your relationship with your clients. Posted: 03 Jan 2012 \| Published: 03 Jan 2012 TOPICS: Channel Management \| CRM \| IT Management \| IT Services \| Sales \| Sales Channels

Application Control at the Wireless Edge sponsored by Xirrus WHITE PAPER: With the advent of BYOD, cloud computing, and wireless, IT is losing control of the corporate network. This resource introduces an application intelligent solution that gives you the visibility and control you need to meet the challenges of the BYOD world. Posted: 31 Jul 2013 \| Published: 31 Dec 2012 TOPICS: Mobile Device Management \| Mobile Workers \| Network Applications Software \| Network Best Practices \| Network Management \| Network Managers \| Network Performance \| Network Security \| Wireless Application Services Providers \| Wireless Applications Software \| Wireless Computing \| Wireless Internet \| Wireless Networks \| Wireless Security \| Wireless Service Providers \| Wireless Services \| Wireless Systems \| Wireless WAN

IBM Service Management: Driving growth for Managed ICT Service Providers sponsored by IBM WHITE PAPER: Integrated Service Management offerings from IBM are designed to help managed service providers (MSPs) accelerate growth by supporting cost reduction programs, service delivery excellence, and the enablement of new and innovative business models such as cloud-based services. Posted: 03 Oct 2011 \| Published: 03 Oct 2011 TOPICS: Business IT Alignment \| Business Management \| Cloud Management \| IT Service Management \| IT Services \| Management Service Providers

Outsourcing IT Projects to Managed Hosting or the Cloud sponsored by Rackspace Technology WHITE PAPER: View this white paper to discover 12 critical success factors when outsourcing IT to managed hosting or the cloud. Posted: 09 Jan 2015 \| Published: 07 Jun 2014 TOPICS: IT Best Practices \| IT Governance \| IT Infrastructure \| IT Management \| IT Outsourcing Services \| IT Service Management \| IT Services \| Outsourcing

Automating IT Configuration Controls with Oracle Enterprise Manager Configuration Change Console sponsored by Oracle Corporation WHITE PAPER: This whitepaper discusses how to define, track and enforce IT policies; automate IT compliance processes; and reduce the effort and cost of managing business applications. Posted: 10 Sep 2009 \| Published: 16 Oct 2008 TOPICS: Business Process Automation \| Compliance (Systems Operations) \| Compliance Audits \| Compliance Best Practices \| IT Management \| IT Services \| Risk Assessment \| Risk Management

Simplify Network Management with New Secure and Scable Wireless Solutions sponsored by DellEMC and Intel® WHITE PAPER: Realizing the value of bring-your-own-device (BYOD) is only possible with a secure and flexible wireless solution in place. This resource explores the challenges of BYOD and the need for wireless connectivity in a wide range of industries, and offers guidance to help you get started. Posted: 05 Aug 2013 \| Published: 31 Jul 2013 TOPICS: Mobile Device Management \| Mobile Workers \| Network Infrastructure \| Network Management Protocols \| Network Managers \| Network Performance \| Network Security \| Smart Phones \| Tablet PC \| Wireless Computing \| Wireless Internet \| Wireless Networks \| Wireless Security \| Wireless Service Providers \| Wireless Services