WHITE PAPER:
This white paper demonstrates how empowering your employees can lead to significantly improved customer service. Learn how dynamic case management applications can assist in delivering employee empowerment and transform the customer experience.
WHITE PAPER:
This white paper provides insight into Oracles innovative storage appliance to combat ever-growing requirements related to storage environment efficiency. Find out how the appliance allows organizations to increase performance and reduce IT costs.
WHITE PAPER:
This resource describes an enterprise-grade cloud offering that combines the power of Oracle ERP applications with the simplicity of the cloud. Read on to learn how this approach transforms back-office operations while offering flexible deployment, global security and performance, and more.
WHITE PAPER:
This infographic illustrates the necessity of integration between business and IT, as well as the fundamental disagreements that exist between the two groups.
WHITE PAPER:
This EMA Radar Report details how a suite of advanced performance analytics (APA) solutions combines predictive analytics with a dynamic service model to provide an intelligent framework around alerts, help you achieve faster MTTR, proactively manage application performance, and much more.
WHITE PAPER:
This white paper demonstrates how using JBoss Enterprise BRMS, business analysts, developers, and integrators can create and manage rules and events in a single product using a shared set of authoring tools.
WHITE PAPER:
This white paper reveals how your organization can use IT operations analytics to solve and resolve IT issues more quickly, proactively, and effectively – allowing you to run IT at the speed of business. Read on to learn how this approach can help you manage big data, avoid costly outages, and more.
WHITE PAPER:
Access the following white paper to uncover an unprecedented opportunity for the payments industry. Discover what you need to do to get ready for this new wave of technology and gain insight on how to capitalize on it.
WHITE PAPER:
This white paper provides insight into a leading vendor's optimized technology for tiered storage infrastructure – offering the flexibility to scale both capacity and performance independently while also keeping storage costs low and providing reliable data protection over many years.