WHITE PAPER:
What companies need are agile analytics tools that help users get insights, and help IT maximize its bandwidth and abilities to help reach business goals. Answer these 5 key questions to help IT pros and business users leverage data.
WHITE PAPER:
While all CIOs understand the importance leveraging technology, most of the organizations they serve do not fully use technology to drive growth and innovation. Learn how to become more of a business leader and change partner in your organization.
WHITE PAPER:
The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty and repeat business high and ensures that partners and suppliers can do business with you cost effectively. Read this white paper to discover the path to proper service desk consolidation and its many benefits.
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This case study explores NYSE Euronext's web content management (WCM) optimization journey. Read now to learn how they transformed their cumbersome, inefficient WCM into a cutting-edge system that simplified the content publishing process, reduced costs, and more.
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This white paper provides an overview of the enterprise architecture concept and highlights how an actionable enterprise architecture approach from IBM can help organizations manage complexity and align IT projects and solutions with business objectives.
WHITE PAPER:
Access this white paper to find out if automating certain IT operations can help lessen the burden on your IT staff while simultaneously improving the end user experience.
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This brief resource introduces an IT transformation consulting service as a means of achieving effective, value-driven change. Read on now to learn how you can ensure business and IT alignment, spur business growth, and more.