WHITE PAPER:
Banking customers worldwide are ready for an omnichannel experience – are you ready to give it to them? This resource describes the concept of omnichannel banking, why your customers need it, and why you shouldn't wait to offer it to them.
WHITE PAPER:
This paper looks at the ways that banks are having to adapt to rise to these challenges, the constraints they face and how innovative changes in IT infrastructure can release time, money and capacity to meet the demands of the new banking landscape.
WHITE PAPER:
Banks can address operational challenges and differentiate themselves through business model innovation and business process optimization. Read this paper to learn more.
WHITE PAPER:
Outsourcing Center and Wipro performed a survey that aimed to gauge how banking institutions are doing with their customer experience initiatives. While not a complete picture of how these financial institutions are progressing with their customer experience efforts, survey results point to some general trends and beliefs in this important area.
WHITE PAPER:
A security intelligence platform is a key element for fighting the many threats the financial institution faces, and this white papers describes on such platform.
WHITE PAPER:
This white paper answers your most critical small business security questions. Social networks, sensitive data, and business banking are all topics covered in this security guide. Read this paper now to learn more.
WHITE PAPER:
The power of an information availability solution lies in its ability to transform any nonproductive, non-profitable downtime into the optimum level of value-producing business uptime.
WHITE PAPER:
This case study shares one credit union's experience with an authentication solution that helped it efficiently manage user access across all applications without hindering productivity or adding costs.
WHITE PAPER:
Learn how one company was able to utilize cost effective offshore support for use acceptance testing (UAT) of customer applications, ensuring cost benefits and reduce failure rates.
WHITE PAPER:
To better understand the perspectives and concerns of today's CROs, the IBM Institute for Business Value interviewed banking risk management executives in depth and cosponsored a wider, cross-industry survey conducted by the Economist Intelligence Unit.
