WHITE PAPER:
As the CIO of a flourishing business, you are happy to report that the current information projects are going well. The new call center is up and running, the new data warehouse is on-line, and the new customer loyalty systems have been deployed successfully.
WHITE PAPER:
This paper shows how SAP customers, with the help of IBM's ECM (enterprise content management) products, are able to implement a unified content strategy.
WHITE PAPER:
Read this study conducted by Nuance Communications to better understand the bottlenecks and issues that arise from using paper documents in the health care field and how electronic document management can greatly eliminate these issues.
WHITE PAPER:
This white paper explains how records management solutions can be deployed flexibly and cost-effectively across the enterprise to meet the full spectrum of records management needs.
WHITE PAPER:
This white paper outlines approaches from real-world practices of companies that are significantly reducing the cost of handling their text-based customer communications.
WHITE PAPER:
Enterprise Content Management (ECM) delivers solid business benefits to IT leaders as the market shows continued growth. The 23 vendors in this document are addressing increased demands for better mobile and cloud capabilities, as well as more rigorous expectations for vertically specific needs.
WHITE PAPER:
In this informative resource, compare two PST management and elimination tools -- C2C PST Enterprise and Microsoft PST Capture -- to see which fits best with the needs of your organization.
WHITE PAPER:
Enterprise records management (ERM) is an important initiative for many organizations today. Learn about the diversity of records management requirements at the enterprise level and why other solutions fail to meet these requirements.
WHITE PAPER:
Enterprise data is largely falling short of a standard that makes it possible to utilize in how business will be conducted in the next decade. Most enterprise data is “adequate” for basic operational needs today. Download this paper to learn how to get the most out of your enterprise data.
WHITE PAPER:
In this resource, discover what it takes to provide consistent customer experiences across multiple channels in order to increase brand loyalty, grow profit margins, and reduce costs. Also, learn how web content management (WCM) tools give you the ability to create these experiences.
