IT Services Outsourcing Multimedia

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CentraStage Endpoint Management sponsored by CentraStage WEBCAST: This brief video explores one company's solution to endpoint management and how it can help managed service providers offer round-the-clock visibility of their endpoints Posted: 11 Mar 2014 \| Premiered: Jan 14, 2014 TOPICS: Cloud Computing \| Cloud Management \| Endpoint Security \| IT Management \| IT Management Services \| IT Managers \| IT Outsourcing Services \| IT Service Management \| IT Services

N-able Help Desk Manager: Free 30-Day Trial sponsored by Solarwinds N-able SOFTWARE DEMO: This link provides a free 30 day trial of N-able's advanced help desk management solution, which handles tickets so you can focus on helping customers. Posted: 09 Jun 2014 \| Premiered: 09 Jun 2014 TOPICS: Help Desk Management \| Help Desk Management Services \| Help Desk Software \| Help Desks \| IT Management \| IT Management Services \| IT Managers \| IT Outsourcing Services \| IT Service Management \| IT Services

Visa Desjardins Provides a Differentiated Customer Experience sponsored by Genesys WEBCAST: Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment. Posted: 16 Sep 2013 \| Premiered: Feb 27, 2013 TOPICS: Call Center Management \| Call Center Services \| Call Center Software \| Call Centers \| Contact Center Management \| Contact Center Services \| Contact Center Software \| Contact Centers \| CRM \| CRM Services \| CRM Software \| Customer Interaction Services \| Customer Service \| Customer Support Software

The power of AI and Automation: Productivity and agility sponsored by IBM VIDEO: Forward-thinking executives are harnessing data-driven innovation to improve performance, and in this Data Story IBM looks at research that shows how leading companies are using data as an asset and using intelligent automation to as a means to growth and operational advantage. Posted: 02 Apr 2024 \| Premiered: 01 Apr 2024 TOPICS: IT Service Management \| IT Services \| IT Systems

Dynamic Virtual Clients sponsored by Intel VIDEO: In this video, Dave Buchholz and Clyde Hedrick explain how Intel IT is considering implementing Dynamic Virtual Client (DVC) technology that will provide a more robust and flexible platform that users want and that the enterprise needs. Posted: 03 Dec 2009 \| Premiered: 05 Nov 2009 TOPICS: Applications Management \| Cloud Computing \| Enterprise Computing \| IT Management \| IT Management Services \| Operating System Virtualization

EMC and Microsoft Delivering Network Aware Service Management sponsored by Microsoft WEBCAST: Are you in need of a solution that provides end-to-end management across your entire infrastructure? Find out how EMC and Microsoft have teamed up to create a solution that addresses these issues. Posted: 28 Nov 2007 \| Premiered: Dec 5, 2007, 09:00 EST (14:00 GMT) TOPICS: Applications Management \| Applications Management Software \| IT Service Management \| IT Services \| Network Monitoring \| Network Performance \| ROI \| TCO

Achieving Actionable Insights from IT Operations Big Data sponsored by IBM VIDEO: IT operations faces a data deluge, at the same time as they're trying to keep up with a higher demand for service and a shrinking response window for when things go wrong. But with analytics for IT operations, you can turn terabytes of monitoring data into actionable insights that allow IT to take a proactive approach to application performance. Posted: 20 Nov 2013 \| Premiered: 20 Nov 2013 TOPICS: Application Monitoring \| Application Performance Management \| Data Analytics \| IT Management \| IT Services \| Operational Metrics (Systems)

Centrica Redefines Customer Relationship with HP Converged Cloud sponsored by Hewlett-Packard Enterprise VIDEO: This video case study covers a cloud-based solution that one organization used in order to eliminate data center downtime and applications that don't work. Posted: 24 Feb 2014 \| Premiered: 24 Feb 2014 TOPICS: Cloud Computing \| Cloud Management \| Data Center Management \| Data Centers \| IT Management \| IT Management Services \| IT Service Management \| IT Services

Hybrid IT Service Management sponsored by FrontRange Solutions Inc. VIDEO: This brief, two minute video will teach you about a single-platform IT service management (ITSM) solution that provides flexible deployment options, reduces IT costs, improves service delivery, and more. Posted: 28 Jun 2013 \| Premiered: 28 Jun 2013 TOPICS: Business Management \| Business Performance Management \| Business Process Management \| Business Processes \| Business Service Management \| CIOs \| Cloud Computing \| IT Best Practices \| IT Governance \| IT Management \| IT Managers \| IT Service Management \| IT Services \| ITIL \| Management Service Providers

Leveraging outsourcing & automation to enhance your CX sponsored by InflowCX VIDEO: As organizations struggle with labor shortages, contact centers and their teams seem to be getting hit the hardest. To combat these challenges, many companies have turned to outsourcing for assistance, but it does little to improve agent experiences. So how can you achieve both? Watch this webinar to learn more. Posted: 18 Mar 2023 \| Premiered: 07 Mar 2023 TOPICS: .NET

Maximizing the Benefit of B2B Integration sponsored by OpenText GXS WEBCAST: Integrating SAP and B2B systems can provide significant operational benefits and ROI, but it's a substantial investment and a complicated process. However, by using managed services for your SAP B2B integration project, you can eliminate the hassle. Posted: 30 May 2014 \| Premiered: May 30, 2014 TOPICS: B2B \| B2B Integration \| B2B Integration Software \| Business Process Management \| Outsourcing \| SAP (Product)

Maintaining Control & Compliance in the Cloud with Data-Centric Security sponsored by SafeNet, Inc. WEBCAST: With promises of flexibility, ease of use, and lower costs, Service Oriented Architectures (SOA) and Virtualization are leading IT to the new outsourced computing model known as Cloud. This session will provide details on the impact of Cloud on information security and the data-centric solutions for specific use-cases. Posted: 03 Jun 2010 \| Premiered: Mar 3, 2010 TOPICS: Cloud Computing \| Compliance (Systems Operations) \| Security \| Security Management \| SOA \| Software as a Service \| Virtualization Security

Cascading Risk sponsored by Core Security Technologies WEBCAST: This webcast identifies the trends towards the outsourcing of business and technology processes, and how that can increase systemic and operational risk within an enterprise. Posted: 04 Apr 2007 \| Premiered: Apr 26, 2007, 14:00 EDT (18:00 GMT) TOPICS: Access Control \| Authentication \| Computer Crimes \| Cybersecurity \| Identity Theft \| Intrusion Detection Systems \| Network Security \| Outsourcing \| Penetration Testing \| Physical Security \| Security Policies \| SOA

Why Leading SaaS ISVs Choose the Oracle SaaS Platform sponsored by Oracle Corporation WEBCAST: Tune in to our panel of technology experts to learn how to build, deploy, and manage a SaaS solution that is architected right from the ground up. Posted: 19 Mar 2009 \| Premiered: Apr 15, 2009, 14:00 EDT (18:00 GMT) TOPICS: Application Hosting \| Application Infrastructure \| Application Infrastructure Providers \| Application Outsourcing \| Oracle (Product) \| SLA \| Software as a Service \| Software Maintenance

Craft the Right Strategy for Your Enterprise With HPE Mobility Solutions sponsored by Hewlett Packard Enterprise PRODUCT DEMO: HP Enterprise Mobility Services can help you build mobile applications that enable you to convert customer interactions into revenue opportunities. Click on the link below to learn more and one of our mobility experts will be in touch shortly to discuss a face to face demo. To reach out to HP directly, please email us at enterprisesolutions@hp.com Posted: 21 May 2014 \| Premiered: 21 May 2014 TOPICS: Application Deployment \| Application Development \| Application Development and Integration Services \| Application Hosting \| Application Outsourcing \| Applications Software \| Mobile Device Management

B2B Integration Services for Secure Connectivity and Collaboration sponsored by IBM VIDEO: Watch this brief video to learn about B2B integration services that provide a lower TCO than in-house B2B technology. With a pay-as-you go service configured for your business, you'll get help managing, onboarding, and supporting your trading partners. Posted: 26 Jun 2014 \| Premiered: 16 Jan 2012 TOPICS: B2B \| B2B Integration \| B2B Integration Software \| Supply Chain Automation \| Supply Chain Collaboration \| Supply Chain Management \| Value Chain Integration \| Value Chain Management \| Value Chains

Learn More About The Instant-On Enterprise sponsored by HP Inc WEBCAST: Today's consumer expects instant gratification. Our world has become mobile, connected, interactive, immediate and fluid. The enterprise and IT must work together to create value for customers and citizens. HP has a vision for this world: Instant-On. View this video to find out if you have what it takes to build an instant-on enterprise. Posted: 09 Nov 2011 \| Premiered: Nov 9, 2011 TOPICS: Data Center Management \| Enterprise \| Enterprise Systems \| Network Management \| Security Management \| Systems Management \| Systems Management Services