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This white paper demonstrates how empowering your employees can lead to significantly improved customer service. Learn how dynamic case management applications can assist in delivering employee empowerment and transform the customer experience.
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This report details the many breaches and security incidents that have plagued organizations in recent years; threats from past years that are currently showing signs of resurgence; and issues to be aware of in today's security landscape.
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Typical data centers draw more than twice as much power as IT loads require. The cost associated with this power consumption is considerable and often avoidable. Get tips on reducing electrical waste and learn about better ways to measure efficiency.
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Learn how your organization can take full advantage of all the benefits of cloud computing. Inside, discover a cloud hosting solution that provides speed and agility to your business while allowing you to add workloads as it expands.
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Find out how flexible authentication schemes, context-based access and behavioral analysis can help ensure that only authorized mobile users can access your valuable resources—on-site, in the cloud and beyond.
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The following MarketScope white paper explores the current state of user experience platforms and what you need to know about the market when moving forward. Learn how to choose the right solution for your organization and gain access to a comprehensive comparison of many of the leading UXP vendors.
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This whitepaper dives into the world of composable IT, or the concept of modular, restructurable infrastructure. Access now to see how companies that leverage this mentality are keeping ahead of trends while remaining profitable, and what challenges they are facing.
WHITE PAPER:
Through this informative resource, gain insight into recommendations and best practices for optimizing virtualization infrastructures when leveraging Oracle Enterprise Cloud Infrastructure. This practical guide can help you speed deployment while maximizing the benefits of Oracle VM.
WHITE PAPER:
SAvvy businesses realize there's a huge opportunity for cost savings and risk mitigation with the right approach to software asset management (SAM) and software license management. In this informative resource, explore best practices for a better approach to SAM and license management, so you can take full control of all your enterprise software.
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This paper provides an overview of the problem of Web sprawl, and an account of the rationalization strategies organizations are adopting to gain the upper hand on sprawl. Adopting a service-oriented architecture based on integrated application platform infrastructure emerges as the key to rationalizing sprawl.