EGUIDE:
After 17 years Dutch university TU Delft realized its learning management system, was no longer up to scratch it decided in the light of trends such as digital examination. Read about the project to replace one of its core legacy systems here.
EGUIDE:
AI-enabled ITSM, while still maturing, promises to greatly improve the speed and quality of IT service management. Here are 10 AI and machine learning use cases for ITSM
EGUIDE:
In this e-guide, discover how the Nordic tech startup scene could rival the US's Silicon Valley. We also take a close look at some of the hubs on offer, with features on Google's investment in Finland, Sweden's hubs in Stockholm and Malmo, as well as Denmark's capital Copenhagen. And don't forget Norway, who's on a mission to rival its neighbours.
EGUIDE:
AI functionality is poised to be a game-changer in the ITSM world. But before exploring the possibilities for AI in ITSM, it's important to first understand what AI is - and what it is not.
EGUIDE:
When it comes to contract negotiations, CIOs hold more sway than they think. Next time you negotiate with suppliers, ensure you get a better price from likes of SAP, IBM, Microsoft and Oracle. Access this expert guide to discover vendor negotiation tips for midmarket CIOs working with these vendors from Forrester Senior Analyst Duncan Jones.
EGUIDE:
In this infographic based on the results of our 2020 Media Consumption Survey, find out why sales reps with data-driven intent get the best response and what subject line gets the open?
EBOOK:
How do CIOs achieve digital transformation? Read this white paper to learn how your organization can unlock its digital potential by gleaning expert insight from leading C-suite executives.
ESSENTIAL GUIDE:
Jump into this E-Guide to learn how AIOps – the collective term for AI-infused IT automation technology – can impact IT operations from the ground up, and what developments took place over the course of 2019.
ESSENTIAL GUIDE:
Since its inception, the IT service desk has provided an intuitive portal designed to make it easier for users to get technical help – and for IT associates to keep on top of support workflows. So what happens when automation is thrown into the mix? Dive into this E-Guide to take a closer look.
