WHITE PAPER:
This paper will help you justify the need for an automated penetration testing product and demonstrate the positive Return on Investment (ROI) that can be achieved.
VIDEO:
This video provides a brief overview of how service-oriented architectures (SOAs) can help the mortgage industry stay on track and provide good service to its customers.
ESSENTIAL GUIDE:
This article in our Royal Holloway Security Series demonstrates how actionable data can be extracted from banking malware and how it can be used to defend against highly damaging cyber attacks from organised criminal gangs.
EGUIDE:
The Payment Card Industry (PCI) Security Standards Council has demanded the development of mobile applications that include comprehensive security controls. This expert resource will help you understand what the new guidelines call for in terms of security controls, the history behind these standards, and further developments.
WEBCAST:
Watch this webcast to learn how organizations in the financial services, communications, utilities, and retail industries are adopting business process management (BPM) software and using best practices to address their pertinent process challenges to deliver relevant business value.
WHITE PAPER:
the following article will share the results of SAP research as well as APQC's Open Standards Benchmarking Collaborative (OSBC) research. The OSBC research is the first global set of common standards for business processes and data, giving organizations an independent, authoritative resource for evaluating and improving business practices.
EGUIDE:
The combination of poor reference data management and the Dodd-Frank Wall Street Reform and Consumer Protection Act is creating a data management mess for many in the financial sector. Access this expert resource to explore how organizations can start preparing to meet new compliance regulations and increase data transparency.
WHITE PAPER:
The key enterprise risk management (ERM) issue for many financial institutions is to get enriched data in a single place in order to report on it. Learn best practices for data management that are critical for ERM.
WHITE PAPER:
Banking customers worldwide are ready for an omnichannel experience – are you ready to give it to them? This resource describes the concept of omnichannel banking, why your customers need it, and why you shouldn't wait to offer it to them.
WHITE PAPER:
Methods for capturing customer attention and loyalty may have changed over the years, but the basic DNA of business has not - a focus on establishing new customer relationships and retaining existing ones. This paper provides both a business & technology insight into the credit card customer service workflow.