Call Distribution Systems Reports

SIP contact centers: Key benefits and potential challenges
sponsored by TechTarget Security
EGUIDE: Learn how Session Initiation Protocol (SIP), unified communications (UC) and contact centers fit hand in hand in this e-guide from SearchUnifiedCommunications.com.
Posted: 24 Feb 2012 | Published: 24 Feb 2012

TechTarget Security

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Computer Weekly – 27 February 2024: Microsoft's 'unfair' cloud licensing under scrutiny
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we examine claims that Microsoft's licensing policies are damaging competition in the cloud. Our latest buyer's guide asks if hybrid cloud is now CIOs' end goal, and not just an interim step on the journey. And we look at how the focus on customer experience is impacting the unified comms market. Read the issue now.
Posted: 23 Feb 2024 | Published: 27 Feb 2024

TechTarget ComputerWeekly.com

Computer Weekly – 14 March 2023: Digital dedication – the transformation of Guinness World Records
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we find out about the digital transformation at Guinness World Records – dedication, that's what you need. We examine the new space race – to launch low-orbit, low-cost communications satellites. And we look at the role of technology in sustainability strategies. Read the issue now.
Posted: 13 Mar 2023 | Published: 14 Mar 2023

TechTarget ComputerWeekly.com

CW Europe September 2019: Netherlands authorities halt datacentre construction and call for a policy rethink
sponsored by TechTarget ComputerWeekly.com
EZINE: The Netherlands has for years attracted datacentre investment and has seen major construction projects. Amsterdam alone has 33 datacentres within a radius of 20km. So when the local authority in Amsterdam and Haarlemmermeer called an immediate halt to datacentre construction, it was a shock.
Posted: 08 Feb 2021 | Published: 12 Sep 2019

TechTarget ComputerWeekly.com

CW Nordics - August-October 2022: Norway struggles to keep up with demand for tech specialists
sponsored by TechTarget ComputerWeekly.com
EZINE: The growing importance of IT in all industries, along with a shortage in skills, make for an excellent high-tech job market for candidates in Norway. Read how recruiters are struggling to keep up with demand. Also read how the Danish government encourages research in strategic fields to attract tech companies.
Posted: 04 Aug 2022 | Published: 25 Aug 2022

TechTarget ComputerWeekly.com

Dropbox Cuts Its Procurement Cycle By 50% And Counting, With Genpact And ServiceNow
sponsored by ServiceNow and Genpact
CASE STUDY: Dropbox cut its procurement cycle time by over 50% by adopting ServiceNow and partnering with Genpact for consulting and implementation. Read this case study to see how this company replaced disconnected, manual processes with a streamlined, automated system providing transparency and efficiency.
Posted: 08 Apr 2024 | Published: 08 Apr 2024

ServiceNow and Genpact

CW Europe - June-August 2021: Amsterdam reins back datacentre developments over environmental concerns
sponsored by TechTarget ComputerWeekly.com
EZINE: The construction of datacentres in the Netherlands' Amsterdam region has accelerated at such a pace that their demands for electricity are causing concern, prompting city authorities and datacentre operator to open a dialogue about sustainable datacentre industry expansion.
Posted: 26 May 2021 | Published: 10 Jun 2021

TechTarget ComputerWeekly.com

An introduction to quantum computing
sponsored by TechTarget ComputerWeekly.com
EGUIDE: Quantum computing promises to revolutionise the capabilities of IT and take it to the next level beyond Moore's Law. But we're not there yet, and there is much to do before it reaches the mainstream. In this guide, we examine the challenges and opportunities of quantum computing.
Posted: 15 Mar 2021 | Published: 15 Mar 2021

TechTarget ComputerWeekly.com

18 Windows 10 Facts IT Must Know
sponsored by VMware
EGUIDE: Now that Windows 10 has gone through some ups and downs, and has seen a fourth significant upgrade, it is time to see what we know about Windows 10 as it stands right now.
Posted: 25 Jan 2022 | Published: 05 Feb 2018

VMware