Call Agents Reports

UCaaS vs. CCaaS vs. CPaaS: What's the difference?
sponsored by TechTarget ComputerWeekly.com
EGUIDE: It can be difficult to make sense of popular cloud communications service models. Compare UCaaS vs. CCaaS vs. CPaaS to understand their differences and how they can be used together.
Posted: 05 Nov 2023 | Published: 06 Nov 2023

TechTarget ComputerWeekly.com

How to Achieve a 3X ROI with Slack
sponsored by Slack
WHITE PAPER: Today's new remote reality makes collaboration tools more important than ever. In this white paper, learn about a study conducted by Forrester Consulting on behalf of Slack which zeroed in on the benefits teams saw after switching to Slack.
Posted: 18 Jan 2024 | Published: 02 Dec 2023

Slack

Computer Weekly – 3 May 2022: A prescription for digital accessibility at Boots
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, millions of people have difficulties when using websites – we find out how Boots is making its e-commerce offering fully accessible. Our new buyer's guide examines communications as a service. And we talk to Trainline's CTO about how the rail app provider survived and thrived post-pandemic. Read the issue now.
Posted: 03 May 2022 | Published: 03 May 2022

TechTarget ComputerWeekly.com

Unified Communication: “It should work as easily as a telephone call!”
sponsored by TechTarget ComputerWeekly.com
ESSENTIAL GUIDE: This article in our Royal Holloway Information Security series explains the security implications of unified communication.
Posted: 08 Feb 2021 | Published: 15 May 2017

TechTarget ComputerWeekly.com

Cloud applications boost agility, productivity for APAC businesses
sponsored by TechTarget ComputerWeekly.com
EGUIDE: In this e-guide, find out how cloud-based apps are helping Iconic Hotels, Singapore Airlines and Seek to speed up digital transformation efforts and streamline IT operations, as well as how the Covid-19 outbreak is spurring more companies to turn to cloud.
Posted: 08 Feb 2021 | Published: 29 Apr 2020

TechTarget ComputerWeekly.com

A Computer Weekly Buyer's Guide to Mobile App Development
sponsored by TechTarget ComputerWeekly.com
EZINE: This Computer Weekly buyer's guide looks at how to take an Agile approach to mobile app development. Discover how to gain a competitive edge by accelerating mobile development, turning mobile users' expectations to your advantage, and building unique, differentiated mobile experiences.
Posted: 08 Feb 2021 | Published: 21 Mar 2017

TechTarget ComputerWeekly.com

Computer Weekly – 30 May 2023: Can the UK cash in on chips?
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, the UK government has committed £1bn to the semiconductor sector – but can it ever compete with the US and China? The potential of 5G networking could transform manufacturing – we examine the implications. Read the issue now.
Posted: 26 May 2023 | Published: 30 May 2023

TechTarget ComputerWeekly.com

CW500: A roadmap to software-defined everything – Morgan Stanley
sponsored by TechTarget ComputerWeekly.com
ESSENTIAL GUIDE: Computer Weekly's CW500 Club heard from IT leaders plotting a roadmap to software-defined everything – this presentation was given by Rob White, executive director of the global database group at Morgan Stanley.
Posted: 08 Feb 2021 | Published: 14 Oct 2016

TechTarget ComputerWeekly.com

Computer Weekly 50th anniversary special
sponsored by TechTarget ComputerWeekly.com
EZINE: It's been 50 years since Computer Weekly's launch on 22 September 1966. To mark this achievement, we have compiled a special edition of the magazine to reflect on how much the British technology industry has contributed over that time.
Posted: 08 Feb 2021 | Published: 22 Sep 2016

TechTarget ComputerWeekly.com

Marketing software moves closer to centre of the CIO’s vision
sponsored by TechTarget ComputerWeekly.com
EGUIDE: In this e-guide: Software for marketing, from content marketing through customer experience management to marketing automation, and the rest, has not been as central to the vision of CIOs as ERP and the full panoply of IT infrastructure: storage, security, networking, data centres, and all of the above delivered by way of the cloud.
Posted: 06 Aug 2021 | Published: 06 Aug 2021

TechTarget ComputerWeekly.com