EGUIDE:
Learn how Session Initiation Protocol (SIP), unified communications (UC) and contact centers fit hand in hand in this e-guide from SearchUnifiedCommunications.com.
CASE STUDY:
This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
EZINE:
Imperial College London is embarking on a three-year project with an Abu Dhabi-based group of researchers to find ways for datacentre operators and cloud providers to secure their infrastructure. Also read how Dubai is positioning itself to reap the benefits of a promising global market for drone technology.
EGUIDE:
Tech startups, investors, major suppliers and even leading-edge companies are already placing a bet on the future of quantum computing. In this e-guide, we hear from experts in the tech sector, business consultancies and international corporations as they examine the potential of quantum computing.
EZINE:
In this week's Computer Weekly, did the UK's defence and security review really suggest a nuclear response to a cyber attack? Data visualisation has been widely used to explain the Covid-19 pandemic, but not always that effectively. And jewellery retailer Pandora explains how it kept the personal touch as customers went online. Read the issue now.
EZINE:
With technology always changing, it can feel like an impossible feat to keep up – we speak to experts about how the channel handles rapid change and the pressure this places on partners to meet customer expectations. Also read about major themes of the market and how the topic of return on investments needs to stretch beyond economics
EZINE:
In this week's Computer Weekly, after 10 Downing Street was hit by a spyware attack, fears about targeted mobile phone hacks are increasing. Our salary survey highlights the diversity challenge in IT, with men's support for women in IT declining. And we look at how datacentre heat reuse can help reduce carbon emissions. Read the issue now.
EZINE:
As Estonia finalises the initial version of its government services digital assistant for launch, the man heading the project describes the birth of Bürokratt and beyond. Also read about Helsinki's role in a pan-EU project to introduce drone technology into emergency medical services.
WHITE PAPER:
Today's new remote reality makes collaboration tools more important than ever. In this white paper, learn about a study conducted by Forrester Consulting on behalf of Slack which zeroed in on the benefits teams saw after switching to Slack.
EZINE:
Despite gloomy economic conditions worldwide, IT leaders in EMEA expect budgets to increase this year, according to TechTarget/Computer Weekly's IT Priorities survey. We also look at how health authorities in the UAE are modernising healthcare services, how Finland and Estonia are sharing expertise, and how the Dutch government is addressing bias.
