KM Reports

IBM FileNet Records Manager
sponsored by IBM ECM
WHITE PAPER: Learn how an Enterprise Content Management (ECM) solution can securely capture, declare, classify, store and dispose of both electronic and physical records according to fiscal, legal and regulatory requirements.
Posted: 05 Sep 2007 | Published: 01 Jan 2007

IBM ECM

Why Organizations Need to Archive Email
sponsored by GFI Software
WHITE PAPER: Email has become an integral part of the business workflow. This paper explains why email archiving must be an integral part of every organization and examines the different methods for deploying and managing email archive solutions in an organization.
Posted: 23 Jan 2007 | Published: 24 Jan 2007

GFI Software

Dynamic Case Management: The Secret to Agile, Collaborative Processes
sponsored by Eccentex
EGUIDE: Agile case management is a requirement in today's demanding business world, but legacy technologies have lagged behind and lack the capabilities today's knowledge workers need. Inside this e-guide, discover how dynamic case management (DCM) can help mitigate this challenge, the advantages of combining analytics and DCM, and much more.
Posted: 08 Jan 2013 | Published: 08 Jan 2013

Eccentex

How to Select the Best ECM Platform for Your Company
sponsored by TechTarget Content Management
EBOOK: With data expanding, and the need for central data consoles, ECM tools step in to help enterprises of all shapes and sizes capture, store and preserve content. But how do you know what ECM is right for your organization? In this buyer's guide, discover the benefits of a modern ECM platform, and decide what ECM is right for your organization.
Posted: 27 Aug 2019 | Published: 27 Aug 2019

TechTarget Content Management

Research Report: Using Operational Business Intelligence for Intra-Day Analysis and Decision Making
sponsored by Information Builders
WHITE PAPER: Learn about the evolution of operational business intelligence (BI), the components of an operational BI solution, and the experiences of four companies that have implemented real-world, operational BI solutions.
Posted: 21 Jun 2007 | Published: 01 Jun 2007

Information Builders

Taking Mobile CRM Beyond the Sales Force
sponsored by SAP America, Inc.
EBOOK: The success of consumer-friendly smart phones has changed the game. People are bringing their iPhones and Droids to IT asking for CRM functionality.
Posted: 11 Jul 2011 | Published: 11 Jul 2011

SAP America, Inc.

Using social and collaborative approaches to take case management to the next level, Part I
sponsored by IBM
EGUIDE: Read this expert e-guide to learn how collaboration enhances dynamic case management and empowers not just a company’s caseworkers (and other "information workers"), but its customers as well. Find out how organizations can promote and support effective worker collaboration and provide effective governance for collaborative efforts.
Posted: 11 Nov 2011 | Published: 07 Nov 2011

IBM

State of the Portal Market
sponsored by Oracle Corporation
WHITE PAPER: The focus of this paper is to provide readers a comprehensive understanding of real-world deployment practices, trends and ROI anecdotes for enterprise portal technologies.
Posted: 14 Jan 2009 | Published: 14 Jan 2009

Oracle Corporation

Top IT Consulting Firm Utilizes DocAve® to Manage SharePoint Infrastructure of Global Banking Organization
sponsored by AvePoint, Inc.
CASE STUDY: Read this case study to see how one of the largest IT consulting firms turned to DocAve solutions to provide their clients a robust solution for their collaborative digital workspace and SharePoint administration needs.
Posted: 04 Feb 2010 | Published: 04 Feb 2010

AvePoint, Inc.

Improving Customer Service with Knowledge Management Systems
sponsored by Salesforce.com
EGUIDE: Customer service is a battleground on which many companies fight to gain competitive edge. Access an exclusive Q&A with Larry Robinson, Senior VP of Product Management for the Service Cloud, and learn how to create solid customer experience and agent productivity using a knowledge management system.
Posted: 20 Jul 2016 | Published: 19 Jul 2016

Salesforce.com