CISE Reports

Solution Spotlight: Creating a Strong Customer Experience Management Strategy
sponsored by TechTarget Customer Experience
EGUIDE: In this e-guide, learn how to resolve communication issues between theĀ IT and contact centerĀ departments by creating internal service-level agreements, recognizing that what's right for the organization is the same as what's right for the customer, and more.
Posted: 05 Dec 2012 | Published: 05 Dec 2012

TechTarget Customer Experience

Critical Technologies for Compliance and Risk Management
sponsored by Siperian, Inc.
WHITE PAPER: Due to the financial meltdown in the mortgage-backed securities industry, new compliance requirements will be implemented. Read this paper to find out how organizations can ensure compliance with stricter regulations and manage risk appropriately so the business does not slip into non-compliance resulting in negative publicity or punitive fines.
Posted: 20 Feb 2009 | Published: 20 Feb 2009

Siperian, Inc.

Real Time Endpoint Compliance for Continuous Diagnostics and Mitigation
sponsored by IBM
WHITE PAPER: Access this white paper to explore an endpoint management solution that will help federal agencies continuously monitor, manage, and detect vulnerabilities across their critical networks.
Posted: 08 Apr 2014 | Published: 31 Oct 2013

IBM

Optimizing the PC Segment of California's IT Infrastructure
sponsored by Intel Corporation
CASE STUDY: Researchers found that by creating a dynamic IT environment- standardized, centralized, automated, and mobile-California can achieve a greener, more secure computing complex that improves productivity, delivering greater efficiency at a lower cost to taxpayers and the environment.
Posted: 27 May 2009 | Published: 27 May 2009

Intel Corporation

Continuous monitoring, remediation and CyberScope reporting
sponsored by IBM
WHITE PAPER: This white paper explores an automated tool that can help government agencies gain and maintain key security compliance with the Federal Information Security Management Act (FISMA).
Posted: 19 Jul 2012 | Published: 31 Dec 2011

IBM

Government Could Miss IPv6 Deadline; Enterprises Make IPv6 Transition
sponsored by Hewlett Packard Enterprise
EGUIDE: Uncover why many government agencies risk missing the IPv6 transition deadline and how your enterprise stands to benefit by making the IPv6 transition in a timely manner.
Posted: 02 Jan 2013 | Published: 02 Jan 2013

Hewlett Packard Enterprise

Building Solutions For Smarter Governments: Six Ways to Increase Responsiveness, Service Quality, Accountability and Taxpayer Value
sponsored by IBM
WHITE PAPER: This paper describes how smarter government means making operations and services truly citizen-centric, integrating their service delivery, coordinating programs and allowing a choice of access channels, as well as placing the most needed transactions on the Web.
Posted: 21 Jan 2011 | Published: 21 Jan 2011

IBM

Essential Supplier Report: Smart City Suppliers
sponsored by IBM
WHITE PAPER: This report cuts to the chase when it comes to suppliers focusing on smart cities and forwar-thinking municipalities. Read now for evaluations on leading players in the market that have the capacity to provide leadership on large-scale projects spanning multiple city requirements.
Posted: 10 Nov 2015 | Published: 10 Nov 2015

IBM

Guard Data In Government Environments by Implementing Continuous Diagnostics and Mitigation
sponsored by IBM
WHITE PAPER: This resource features a cost-effective automated diagnostics and mitigation security solution that offers continuous protection and is easily integrated with existing systems.
Posted: 09 May 2014 | Published: 31 Dec 2013

IBM

Boost Government Revenues Without a Tax Increase
sponsored by SAP America, Inc.
WHITE PAPER: SAP analytics solutions can help today's government agencies overcome the many challenges associated with tax discovery. Read on to learn how SAP's public sector software solutions can benefit government agencies by improving performance, reducing costs and streamlining service delivery.
Posted: 29 Jun 2012 | Published: 29 Jun 2012

SAP America, Inc.